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Quality Policy StatementeMerge Medical Pty Ltd is a supplier of medical devices to the healthcare industry. To match the importance of such products, the directors are committed to ensure that all our products are safe, reliable, of good quality and fully supported by an excellent customer service. Equally importantly, we undertake to make continuous improvements of our products, in our operating processes and our customer service. eMerge is committed that these goals are the concern of every person within the company. True quality starts with the design and development of products and processes and flows through every phase of our operations; effected by the performance of every person. Because quality includes productivity, reliability and customer service as well as product function – we must have a “do it right - first time” approach.
The achievement of quality in everything we do will ensure we are successful as a company, and that each individual gains maximum job satisfaction, security and remuneration. While it is our intention to foster and encourage each individual’s initiative and flair, it is equally important that we all understand the company goals and means of achieving high standards implicit in these goals. eMerge and our team are committed to comply with the requirements of ISO Standard 13485:2003, which includes the following:
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